DELIVERY OPTIONS
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Northern Ireland - Free delivery for orders over £1,000
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Republic of Ireland - Free delivery for orders over £2,500
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UK Mainland - Please contact us for a price
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Delivery times:
You will be contacted by our customer service team to arrange a suitable time for delivery when your goods are ready to be dispatched. Delivery of larger products will require a specialist delivery and take place between 8am and 5pm Monday to Saturday.
All deliveries must be signed for. Whilst we try to accommodate delivery to work/ alternative addresses, for your first order we reserve the right to refuse delivery to addresses other than the billing (registered card holder) address. In this instance we will make every effort to contact you.
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Accepting Delivery into Your House:
It is your responsibility to ensure that goods will fit and pass through all doors, hallways, paths and steps up to the property etc. In order to minimise the likelihood of damage it is your responsibility to ensure that access routes are clear and floors are covered to prevent damage. We cannot accept responsibility for any damage caused to your home or goods. It is your responsibility to inspect your goods upon receipt and to reject delivery if the goods are damaged or if there is a visible fault.
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​Specialist Large/Heavy Item Delivery Services:
(a) As previously stated furniture orders will require a specialist delivery. The specialist delivery service includes:
- Delivery of goods to your room of choice, where reasonable.*
- Unpacking of goods and the removal of all packaging. In the event that you do not wish the goods to be unwrapped we will ask you to sign a brief disclaimer to acknowledge this decision.
- Inspection of the goods for any damage or faults.
*Where, in the opinion of our delivery crew, there is a problem with access, either due to size or weight issues, then delivery will be completed to the customer's door only.
(b) In addition to the delivery service described above we can offer:
Collection of old furniture for recycling can be arranged for an additional fee, starting from £80, depending on your location. Please call us on 028 3832 5768 after placing your order to arrange.