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Shipping policy

Last updated: 16 September 2026

Delivery and collection

The Fultons website is for browsing and enquiries and does not accept online orders or payments. Delivery or collection is arranged with our team as part of a separately agreed purchase.

Delivery throughout Ireland

Fultons supplies specialist luxury furniture throughout Northern Ireland and the Republic of Ireland. Most of our deliveries are in Northern Ireland, and we also welcome enquiries from across Ireland, including larger furniture orders and projects in the Dublin area.

For larger projects on the UK mainland, please contact us for an individual delivery quotation or a complete furniture package. The delivery service, timing and charges are agreed for each project.

Typical lead times

  • Most furniture orders: typically around 12 weeks.
  • Natuzzi Italia: can sometimes take slightly longer, around 14 weeks.
  • Available ex-display furniture: usually within 2–3 days, depending on your location in Ireland and delivery availability.
  • Stressless quickship promotion items: typically 2–4 weeks from the warehouse in England, subject to stock and delivery availability. Applies to the promotional models and finishes shown.

Natuzzi Editions furniture is made to order, with delivery typically around 12 weeks. We’ll confirm the expected lead time for your chosen model, upholstery and configuration before you order.

These are estimates, rather than guaranteed delivery dates. Timing depends on the product, supplier, selected configuration and availability. Specific in-stock or quickship offers may have different lead times. We will confirm the expected delivery period and any delivery charges before you place your order, and arrange a delivery date with you when your furniture is ready.

Confirming your delivery

Please tell us which furniture you are interested in and the delivery location. Before you place an order, we will confirm availability, the delivery service available to that address, any delivery charge and the expected delivery period. Lead times depend on the product, supplier, selected configuration and whether the item is in stock or made to order.

Website prices include VAT. Any delivery or additional service charges will be explained separately before you commit to an order. We do not apply a single delivery charge or lead time to every product shown on this website.

White glove service

Our white glove delivery service includes unpacking and assembly, placing the furniture in your chosen position and removing packaging. Please confirm the service arrangements for your order with our team. When your furniture is ready, we will contact you to arrange delivery.

Please let us know about stairs, lifts, narrow doors, restricted parking or other access considerations before ordering so we can discuss suitable arrangements. If you prefer to collect, please agree this with us and wait for confirmation that your furniture is ready.

Existing orders and delivery concerns

For an update, a change to your delivery arrangements, or help with damage or a missing item, contact sales@fultons.com or 028 3832 5768. Please provide your order reference where available.

Your agreed order terms and statutory rights apply. See our returns and cancellation information for further help.